Frequently Asked Questions for Guests

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FloridaVBO is a division of Awaycation LLC. a Florida based #bookdirect vacation listing company. Our goal is to advertise vacation properties for homeowners, property managers etc. for low rates, and to educate and save travelers money when taking vacations.

Is there parking?

What Amenities are Provided?

Is there an Elevator/Handicap Access?

What is the Cancellation Policy?

How Do We Check In?

How Do We Check Out?

Are there Check-In and Check-Out Times?

Are there Restaurants and Stores Nearby?

Any Additional Charges?

When and How Do We Make Payments?

Is there an Emergency Contact Number?

What is the Exact Address?

Is there Wireless Service ,WiFi ?

How many people are allowed to stay in the property?

Are you charged extra if you go over that number? Sometimes a per person fee is charged if you are over two or four occupants.

Are there enough beds for everyone in your party?

What is the bathroom configuration (if stated as a 2 bathroom, is one of them outside- this generally happens in beach destinations)?

Is a deposit required? How much? When will you get it back?

Is daily housekeeping included in the price?

Is there an extra cleaning fee or cleaning deposit?

What extra charges may be added to your bill?

Is daily housekeeping included in the price?

Is there an extra cleaning fee or cleaning deposit?

Are linens included? Do you need to bring your own?

Are toilet paper and paper towels provided?

Is hand soap and dish soap provided?

Are any toiletries available at the property?

Is there a hair dryer?

Is there a washer and dryer?

Is laundry detergent provided onsite?

Is there a dishwasher?

Is dishwasher detergent provided?

Is there a dish rack?

Are all silverware, dishware and cooking items available if there is a kitchen?

Is there a blender/food processor/griddle (or anything else you require) provided for use?

Are there a microwave and/or toaster?

Is there a coffee pot and/or tea kettle?

Are restaurants near by? If not, how far away are they?

Is there a grocery store or market within walking distance?

If you have kids, is there a playground close by?

Is there parking? Is parking included in the price?

Are there bikes available to use?

If not, is there a bike rental agency close by (if you plan to bike)?

If you are traveling with young children, do the bikes have child seats?

Is there a pool? Is there a gate around the pool?
Are pool items and toys available for use? Are pool towels included in the rental?

Who is your contact? The owner or a rental property management firm?

If you arrive and there is a problem with the rental, can you cancel your booking and get a full refund?

The Book Direct Model allows travelers to save money by booking directly with the Owner and or Management company of a vacation rental. Travelers that book with (OTA’s) Online Travel Agencies like AirBNB, VRBO, etc. can expect to pay 20% to 40% more as fees and other costs add up quickly to Hosts and Guests and any additional fees that are charged to the host are always passed on to the guests.

Credit Cards are by far the safe way to pay for your vacation rentals. Credit cards help to provide guests with total peace of mind when making a reservation online. This is due to the many fraud-fighting solutions in place, making it the safest and most reliable payment type.

Guest Questions

Is it required? No. Should you have trip insurance? Absolutely. Vacations are precious, sometimes expensive investments that allow for quality time with your friends and family. These moments should never go unprotected. FloridaVBO has partnered with Generali Insurance to provide our guests the best protection at the best rates available. Click here to download the brochure.

Yes. Each host allowed to list their properties on FloridaVBO undergo a proprietary vetting process to insure direct management and or ownership verification.

Technically, there is no “right” time to book a flight, but there are certain guidelines you can follow to ensure you are getting a good price. It is recommended travelers purchase their flight tickets at least 14 or more days (two to three weeks) in advance for both domestic and international flights. And if you can, never buy a flight within 24 hours of departure. Airlines raise rates within 24 hours and for walk-ups. He also strongly warned against buying a flight too early because airlines price flights at their highest when first released about 300 to 320 days in advance. George Hobica, the creator of Airfarewatchdog, advised travelers to “set up free airfare alerts by email and pounce when there’s an unadvertised sale, which could happen at any moment, with huge savings.”

Each Host sets their own cancellation policy. Please refer to our listing to determine and reach out to the host for any questions.

You don’t need an international driving permit to drive in Florida; you just need a valid driver’s license, issued in your name, from your state or country of residence. While an International Driving Permit (IDP), while not required, is inexpensive and useful to have for identification purposes, even if you’re not planning to drive. It must be issued in your own country before you depart. Apply through the local or national branch of your automobile association. The application usually requires one or two photos, a current driver license, an additional form of identification and a fee. An IDP does not replace your regular driving licenses; carry both if you are planning to drive. An IDP is valid for one year.

One of the most efficient ways to travel within Florida is by rental car. Another means of transportation is Amtrak, which offers service from Miami to Orlando with stops in between, from Tampa to Jacksonville via Orlando with stops in between, and from Jacksonville to Pensacola with stops in between. Amtrak’s Auto-Train, which can transport both you and your car, runs between Washington, D.C. and Sanford, Florida (north of Orlando). The frequency on Amtrak in Florida is much more limited than the train frequencies in Europe and the Northeastern United States, though some trains offer sleeping compartments and dining cars with waiters. Greyhound offers intercity bus service. Red Coach also offers bus service between major Florida cities.

Licenses are required for both fresh and saltwater fishing in Florida and are available at many marinas, bait and tackle shops, and the local county tax collector’s office. For detailed information and regulations on hunting, freshwater fishing and saltwater fishing, as well as wildlife viewing, hiking trails and boating safety, visit myFWC.com.

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